Last Updated: 12 December 2025
Welcome to BoxMist (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website boxmist.com, mobile applications, or any related services (collectively, the “Platform”).
By accessing or using our Platform, you agree to the terms described in this Privacy Policy.
We may collect the following personal details from users:
Full name
Phone number
Email address
Delivery and billing address
Identity verification details (when required)
Device information (model, OS, browser)
IP address
Usage statistics and interaction data
Cookies and tracking technologies
Order history
Payment status and method (Note: we do NOT store full payment card numbers)
Delivery details
We use your information to:
Create and manage your BoxMist account
Process and deliver grocery, daily-need, and marketplace orders
Facilitate secure payment processing
Improve our products, services, and customer experience
Provide customer support
Send order updates, promotional offers, and important notifications
Conduct security checks and fraud prevention
We may share your information with:
Delivery partners for order fulfilment
Payment gateways for transaction processing
Third-party vendors providing hosting, analytics, SMS, and communication services
Government or legal authorities when required by law
We do NOT sell, trade, or rent your personal information to any third party.
We use cookies to:
Improve website functionality and speed
Enhance personalization
Analyze usage patterns
Support advertising and re-marketing
You may disable cookies in your browser settings, but some features may not work correctly.
We use administrative, technical, and physical safeguards to protect your personal information from:
Unauthorized access
Misuse
Loss
Disclosure
While we strive to secure your data, no online transmission is completely risk-free.
You have the right to:
Access your personal information
Request correction or update
Request deletion (where legally allowed)
Withdraw consent for marketing
Disable cookies or tracking
For any such requests, contact us at Support@boxmist.com.
Our Platform may contain links to other websites. BoxMist is not responsible for the privacy practices of third-party sites.
Our services are not intended for individuals under 18 years.
We do not knowingly collect information from children. If such data is discovered, we will delete it promptly.
We may update this Privacy Policy periodically. Continued use of our Platform after updates signifies acceptance of the revised policy.
For any questions about this Privacy Policy or data handling, please contact us:
BoxMist
📧 Email: Support@boxmist.com
📞 Phone: 9440865995
📍 Address: Shop No 5-1, Vittal Rao Market, 566/10, Street Number 5, Troop Bazaar, Koti, Hyderabad, Telangana 500012
🌐 Website: https://boxmist.com
